May 2019 – Customer Services POC

High Risk ACH Offshore Merchant Account Check Payment Processing Services Merchant ICL Solution

Posted on May 30, 2019 by blogger

About Us:
CcNet provides our clients with Adult, Travel and High Risk Merchants Accounts, through our state-of-the-art processing solutions and our partnerships with several financial institutions.
As a CcNet Client, you will receive:
Internet Merchant Account that will allow you to accept all Major Domestic and international Credit and Debit Cards.
Accept payments from the buyer’s checking account by ACH; either over the phone, through the mail or on Internet.
Provide subscription, One-time and Recurring billing solutions
Full Merchant Sales Tracking & Administrative Tools
Timely and Reliable Payments from the Bank
Advanced Antifraud Protection
Multicurrency Processing – Accept funds in 18 different currencies.
Pure ACH High Risk setup for US merchants has below features.
– Low Rates
– No Reserve or security required
– Extremely Fast approval
– NO Chargebacks
– Fast settlement times (0-1 days)
– Access to a larger online customer base
– Use your existing bank relationship
– Safe, secure and easy to use
We accept all merchants who need a Merchant Services account for Mail Order / Telephone Order, Direct Marketing, eCommerce, Website subscriptions and memberships, allowing users to access password-protected, Web-based content business requirements. Please note that CcNet does NOT restrict the kind or type of products and or services a client is looking to offer. Both virtual and physical products are acceptable. Unlike other payment companies who restrict Merchants who sell tangible products or any type of service which requires the delivery of an item, either via email or postal mail.

CcNet is the global brand of CardCommerce Inc… And prides itself at being a globally recognized merchant account service provider.

At CcNet we understand the importance of facilitating Internet merchants, whether high risk or offshore, with merchant accounts that offer the most reliable and secure transaction features and credit card processing. Internet merchants worldwide turn to CardCommerce for real time and cost-effective payment solutions.

We offer merchant accounts with a reliable payment gateway for real time and batch processing along with a 24/7 customer and technical support service, SSL processing and 3-D Secure available. Internet merchants from diverse industries are benefiting from our services including high risk merchants like adult entertainment, online pharmacies, online casinos, sportsbooks, bingo, betting exchanges, pre-paid cards, e-wallets, travel, e-wallet, replica products, and more.

We recommend the most effective payment processing solutions for our Internet merchants largely depending on the online services and products they sell. Internet merchants are assisted through the application process by our team of Internet account managers through consultation and are provided the best Internet merchant account to fit their business needs.
CcNet services more than 5000 businesses in over 16 countries around the world. High risk and low risk merchants from diverse markets worldwide are profiting from our services and now with our Affiliate Program in place, affiliates have become capable of earning a Lifetime Membership along with promoting their businesses.

CardCommerce.Net is an organization of people dedicated to helping businesses grow their online presence through scalable, affordable and flexible e-commerce solutions regardless of their line of business and geographical base.
High Risk Check Processing
Cutting edge electronic check acceptance process that is revolutionizing payment processing for both High and Low Risk Merchants!
This Patent Pending, check acceptance service is for merchants who desire faster settlement, reduced returns, the near elimination of chargeback, and complete control of their settlement account. Whether you accept check payments over the phone, through the web, or via secure FTP batch upload process youll enjoy superior payment processing coupled with unmatched reporting with our new revolutionary payment process.
Why should merchants use this service and not ACH?
With ACH you normally have a 3rd party processor in the middle which holds your funds in THEIR settlement account. Typically these funds are deposited into your account 5 business days later. With our service there is no settlement account held at a 3rd party. All payments are settled the next day directly into a bank account YOU own! Also, depending on what type of industry youre in, ACH processors typically ask for cash reserves to guarantee your account. However, once you terminate their service you might not see that reserve for up to two years, if ever. Additionally, if your ACH processor goes out of business not only do you lose your funds in your reserve account, but the funds in the settlement account, that you DO NOT own, are also lost.
Finally, if you have processed ACH transactions in the past and have drawn the ire of NACHA because of excessive returns or chargeback youll never have to worry about that again. With our service NACHA regulations in regards to returns or chargeback do not apply so you dont have to worry about pointless regulations put in place to limit the amount of business you can do.
Who Should Use This Service?
Merchants who need quicker funding when compared to ACH
Merchants that are not interested in funding a reserve account
Merchants in high risk industries
Merchants that have had issues with NACHA NACHA regulations in regards to returns and chargebacks dont apply.
Any merchant currently printing drafts
Merchants that want to reduce their overall returns
Merchants that have chargeback issues and want to virtually eliminate them.
Service Benefits
No settlement account You own the account
Checks are electronically deposited into your account daily
24/7 access to Online Reporting and Account Management
Virtually eliminate chargebacks
Submit via batch, API or Virtual Terminal
Proprietary check verification pre-submission scrubs
Download/import real-time reports (Transactions and returns)
No Monthly Fees
Reduce liability and increase profits
No reserve needed on most accounts
Individual and recurring payment receipt options

We understand the importance of your business and your success is our success!
HIGH RISK MERCHANT ACCOUNT
CcNet provides high risk merchant accounts for credit card processing. We will provide a high risk merchant account in the USA or an offshore merchant account.
Obtain a credit card merchant account from GFS for you high risk merchant account needs.
HOW TO CHANGE YOUR HIGH RISK MERCHANT ACCOUNT TO A LOW RISK MERCHANT ACCOUNT
CcNet will review your business model, business procedures, processing history and assist you in the process of changing or modifying your business model, procedures, etc. so that your merchant account will not be classified as a high risk merchant account. We have experts who have been in the industry for over 20 years and they work with the banks and processors in the risk and underwriting process. Even if you have had chargeback problems in the past, we can still assist you.
Contact us at :

Created By:
Suresh Sarode SEO

Go Online To Find Braided Rug Repair Anchorage And Rug Appraisals Alaska

Posted on May 24, 2019 by blogger

Beautification and decoration of our house is always on our minds and we want to do lot of new things in our house to make it even more beautiful. After doing up the interiors of your house it is not very easy to change the entire set up every time and it is equally important to take care of the things that you have. For repair of your carpets and rugs you must consider braided rug repair anchorage. We all know that these carpets and rugs are so expensive and just because of small repair requirements it cannot be changed. If you wish to use your rugs and carpets for a longer duration then these rug repair and sale service providers in anchorage and help you a lot.

You invest lot of money in buying these expensive carpets and rugs and this is why these need lot of maintenance and care. In case of small wear and tear you can consider rug appraisals Alaska as there you can easily get variety of services like cleaning and maintenance of your rugs along with their appraisal. Someone who offers rug appraisal also deals with these comprehensive services related to cleaning, maintenance and insurance claims of your carpets and rugs. If you are planning to buy new carpet or rug then these appraisals help you in knowing the real value of the product that you like to buy along with its origin, material and an approximate date when it was woven. These give you better product knowledge and help you in choosing the better product.

Rug appraisals Alaska service is offered free of cost for the new carpets that you buy from the seller and only a reliable seller can give you the true appraisals. Just like any other service provider it is very important to choose a good one for buying carpets just because you do not change them every day and you invest lot of money in them. While choosing a seller you must look at the other services that they offer. It is good to have just one company or the person to sort out all your issues related to cleaning, maintenance or repair.

You can now go online to find any good seller and braided rug repair anchorage. You must read about them and about the kind of feedback that they get from their customers. Internet has made things so easy when it comes to finding out about anyone or anything in the market.

A new way to save money on your new cell phone and wireless plan

Posted on May 12, 2019 by blogger

A new way to save money on your new cell phone and wireless plan.

At a time in our lives where the cost of everything we purchase seems to go up every day, I’m here to talk about one area that you can actually save money on an item that we all use every day. Our cell phone and cell phone plan.

When looking for a phone, there are a few things that people are looking for…..

1. Price – Just like everything else we buy, price is king.
2. Coverage – Having a great cellphone is worthless unless you have service where you live.
3. Features – These days, cell phones are used just for talking on. Things like email, internet and texting has changed the way we use our phones.
4. Customer Service – Is someone going to be there to help when problems come up?

What if I could provide you with a place that not only gives you options to select what carrier you want, choose from the newest phones from those carriers and have full support from the carriers, but at a cost much lower than going to your local mall kiosk or directly to the carrier’s own stores.

Here’s how it works.

I run a website called MedCity Wireless. We are a reseller for all the major carriers and carry all the latest phones and tablets on the market today. But the biggest difference, is that we are an “online only” store. So I don’t have the overhead required to open a traditional store, or pay rental fees for a kiosk in the middle of the local shopping mall. That, in addition to the high volumes that we do, allows us to dramatically cut the prices on the phone. A lot of times, making the phones free!

And since we are an official reseller for the main carriers, you still get the great coverage and great service that you would get if you got it straight from the carrier. Your initial sale goes through us, but your service and monthly bill comes straight from them.

My own family was looking to upgrade recently, and of course I purchased them through MedCity Wireless, but I did a lot of research first. This is what we ended up getting……

We were able to get 3 high-end Android phones and 1 “slide” texting phone for $99.99. The same phones, from the same carrier that wanted to charge us $349.96 for them when we walked into the local retail shop.

So, come take a look around. I urge you to compare the prices to your local mall kiosk or retail store. I think you’ll quickly realize that MedCity Wireless is the new way to buy/upgrade your cellphone and cellphone service.

Critical Call Center Metrics And What They Say About Your Business

Posted on May 4, 2019 by blogger

Information technology can be a powerful tool or a great burden on a company, and call center reporting applications are no exception. Reporting is important but it’s also vital to track the right information. The most important call center metrics for your company may differ from those at another organization, but here are three metrics that are essential for nearly any telephone customer service operation.

First Call Resolution

A study by the Service Quality Measurement (SQM) Group found of all call center metrics, one of the strongest correlations with customer service comes from First Call Resolution (FCR). For example their study showed only 3% of customers who have their complaints resolved on the first call ended up defecting to a competitor, compared to 38% of customers who required two or more calls for resolution. Increasing FCR means lower call volume and lower operating costs. It also means higher employee satisfaction because a customer who is forced to call back is more likely to be hostile.

Low FCR can be an indicator of problems in the customer service system. Agents may not be sufficiently trained, may not have enough authority to resolve simple problems, or there may be software problems that prevent changes from correctly propagating through the system.

Forecasting Accuracy

Ideally call centers are staffed exactly to the number of calls received, but in reality this is difficult to achieve. Call volume fluctuates over the course of the day, week, month and year. When the center is understaffed, agents are stressed by the heavy workload and customers are frustrated by the long hold times. When overstaffed, the company is wasting money on agents who have little to do.

Examining past call center metrics allows managers to see how call traffic changes and staff accordingly. While they may never know why traffic always peaks the Thursday morning after a full moon, at least they can have enough agents on the phones to handle the calls.

Response Time

The longer someone is on hold, the less satisfaction the customer feels. Long hold times make customers feel they aren’t important and give them plenty of time to think about switching to a competitor. Slow response times are also bad for your agents, since they are more likely to get customers who are angry over the long wait. When call center metrics show high response time, either the center is understaffed, agents are not handling customers efficiently, or both.

Customer Satisfaction

We said we’d show you three important call center metrics but there is one more that is the most important of all. Just because the above numbers are good doesn’t mean your company is doing the job right. Maybe response time is down because agents are abandoning calls before resolving the problem. Maybe FCR is down because customers are taking their business elsewhere rather than calling back a second time. Never get so focused on the numbers you forget the real goal of customer service is customer service.