August 2019 – Customer Services POC

The Anti-Scam GoGo Dropship

Posted on August 29, 2019 by blogger

Beware of Scam” is wallpapered all over the online world for a reason. Most people don’t make this stuff up; they really did get jilted by customers or dropship companies. That’s why I’m writing this article; I don’t want you to fall prey to the scams put out there by dropship companies as countless others have.

Sometimes It’s hard to find even one in many dropship companies that will go to bat for you; most dropship companies are only interested in the bottom dollar and not in your success rate. These are the companies who have a low success rate themselves. They take your money as part of an initial fee and then leave you to the dogs to fend for yourself and attempt to make a go of things all on your own. Please do not let this happen to you.

So you may be asking, “how do I tell if my dropshipping directory is truly taking interest in my situation”? I’ll give you a few things to watch for so you can pinpoint a good directory, with lots of legitimate dropship companies, when you see one. I would assume that a great dropship directory company would have, at the very least, great customer service, some kind of research team to back you up and find additional dropship companies for you, and trained professionals standing by to assist you with technical difficulties.

You may think that these qualities would be very difficult to find in any dropship companies but that’s simply not true. I’ve been around a lot of people lately who seem to be under the impression that a business will not stay in business and won’t make money if they are not involved in some kind of shady behavior. Call me naive, but I really feel like they are wrong. I know that there is at least one honest dropship directory out there and that the employees of that dropship directory company are standing by to assist their customers in any way possible.

I know that it’s hard to take my word for it, but please believe me. Since I first came across Gogo Dropship I’ve realized how amazing their customer service is. They’re not interested in ripping people off at all. I would like to go up to my friends and let them know that, yes, I have found a company that still believes in the value of customer service as a responsibility.

I would encourage all of you to do your research and watch carefully for the three things I mentioned earlier: great customer service, a research team, and trained professionals standing by to assist you with your technical needs. Don’t settle for anything less and don’t fall prey to the scammer dropship companies. You’re buying the directory, you should automatically be entitled to any revisions made to the directory you have purchased.

Okay, one last plea; please do not sign up for a dropship directory that does not have your best interests in mind no matter how cheap it is. Cheap directories mean cheap service and less dropship companies, in my opinion.

Starting and Running a Successful Mary Kay Business

Posted on August 19, 2019 by blogger

Selling Mary Kay products can be the perfect career choice, especially for people who prefer flexible hours and enjoy connecting with customers. But to move your business from a sideline hobby to a profitable career requires attention to some key factors. This article provides fundamental guidelines that can make the difference between success and failure, from why Mary Kay products are a good choice to effective customer service techniques.

Your business success starts with the company and products you represent.

When you choose selling Mary Kay products as a career, you are choosing a reputable, high-quality product line from a stable, ethical, and successful company. Mary Kay has been providing high quality skin care and cosmetic products since 1963, and is a well-respected global leader in direct sales. Mary Kay as a company and Mary Kay executives have been directly involved with the Direct Selling Association (DSA), an established trade association that requires its member companies to follow best business practices and adhere to a strict code of ethics. And Mary Kay products stand on solid scientific research in collaboration with dermatologists and medical experts worldwide.

Selling products you use and love makes your job easier and much more fun!

Unless youre a good actor, its hard to fake enthusiasm. But its easy to be genuine and passionate about products you use and love. If you have been using Mary Kay products for any time, youre an excellent candidate for a successful career selling Mary Kay. Your knowledge and experience with the products as well as your passion for them is infectious, and will give your customers confidence that theyre buying tried and true products.

Treat your business with professionalism right from the start.

Success as an Independent Beauty Consultant requires you to keep track of myriad details regarding customers, inventory, time, and money. Computers have streamlined such tasks, and a professional-level software program that tracks the details for you is worth its weight in gold. Find out what software tools are available, especially programs that are designed for the Mary Kay industry. Then pick the right one, not the cheapest. Look at the reputation of the company, the software features, the frequency of upgrades and improvements, and customer service. A professional business management software program with excellent customer support puts a winning team on your side right from the start.

Get to know your customers as individuals.

Find out when their birthday and anniversary is. Pay attention to their likes and dislikes, what products they buy and how often. Then keep track of all these details meticulously in your software program. Personal service is one of the reasons customers like to buy from you rather than a department store, and the key to great personal service is anticipating your customers needs before they know they have them.

Manage your inventory effectively.

Besides your customers, your Mary Kay inventory is the next most important aspect of your business. Carry too much and youll tie up too much money on your shelf. But carrying too little means you may not have what your customers need when they need them. If youre tracking your customers buying preferences, youll notice trends. This helps you set the right inventory levels and decide which products to stock. A good software program should allow you to look at your inventory and your customers product usage and give you the exact information you need.

Automate as many aspects of your business as you can.

You make money by servicing your customers, not by figuring out what you should be doing with your time or counting the products on your shelf over and over again. Notice the amount of time you spend on each aspect of your business and look for ways to streamline by using your computer and mobile device. Does the Mary Kay software program you chose have a calendar feature? Does it sync with a PDA? Can you generate invoices electronically? How can you better use web tools? Let your computer and PDA do their job so that you can concentrate on what you do best: interact with your customers.

Follow up with leads and customers.

You never know when youll meet a potential customer. Carry your marketing material with you and develop a way of recording information about each meeting or interaction. Remembering and recounting details about your first meeting and all subsequent interactions with a person tells them they are important to you, and indicates your dedication to customer service right from the start. Follow up on samples and, later, purchases to see how they like your products. Send them birthday cards and offer special discounts during their birthday month. From lead to customer, show them they are special. Chances are, they dont get that kind of treatment from a department store.

DISH Satellite Service – How to Get the Right Service Provider

Posted on August 7, 2019 by blogger

When it comes to choosing the best satellite provider, you may be wondering, “What is the difference?” Well, the difference lies not only in the affordability of the channel packages, but the customer service and reliability. When looking for reviews for DISH satellite services, look for some of the best customer reviews, sheer numbers of available channels, as well as excellent reviews for customer service. You need to decide what features are you most interested in, price or availability of your favorite sports channels? Helpful customer service or wider package offers? These will determine who you need for your service.

Perhaps the most important consideration, aside from budget, is which DISH satellite service can give you the best reception in your area. It would not make much sense to pay for shows you cannot view because of interrupted service. Ask around and see what people around you have been using, and if you get a consistent answer, you may need to look into contacting that satellite service company. You can also go online and see what is available in your area, and which company has the best reviews for customer service and overall quality of choices and viewing clarity.

Since most companies will require you to sign a contract for a specific period of time, figuring out which DISH satellite service company is right for you can be a daunting task. Weigh the program channel options, the pricing options and the discounts or coupons you may be able to use, and that can help you find what fits in your home the best. Whether you need high tech or low maintenance, you can find information and reviews online. You can also double check any unlisted fees as well, in order to avoid unpleasant surprises when you get your first bill.

Like with any product, a good satellite service company needs to have competitive pricing, client friendly options and great customer service. Once you know what your television viewing, budget and technological needs are, you can start researching which company offers which options in your area. While word of mouth does have its place to help you research, you need to remember that not everyone has the same expectations or tastes. Use your own judgment and use the internet as a good tool and you can find the information you need to get the best satellite to meet your specific expectations.